If you require specific flowers please telephone at least 3 working days before delivery is required, for us to confirm availability and price.

Please note that due to the seasonal availability of flowers it may be necessary to vary individual stems from those shown. Our skilled florists may substitute flowers for one similar in style, quality and value. Where our designs include a sundry item like a vase or basket it may not always be possible to include the exact item as displayed. If such an occasion arises, we will make every effort to replace the item with a suitable alternative.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when payment has been processed. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change in price, we will always contact you first to ensure that the price is acceptable.